Automate With Powerful Guest Self-service
Automate with powerful guest self-service
Self-service Kiosks work hard to provide your team with the extra pair of hands they need during peak times and after hours. Kiosks empower guests to skip the lines, ensuring a seamless and stress-free check-in process, providing invaluable support during busy periods. automate with powerful
guest self-service.
Designed as a modular solution, the Kiosk works in unison with Altitude’s Guest Mobile App, Guest Web Portal, or as a stand-alone solution and can be fully customised to fit both the surrounding environment and reflect the look and feel of your brand.
2-way PMS Integration
Automatically update PMS with guest details, actions and remove manual data entry
Advanced Payments
Take deposits, incidentals, bonds, authorisations and more based on folio rules
Scan and process IDs
Take a photo of the guest and their ID to meet local legal requirements
Minibar Tracker
Staff and guests record minibar consumption and add to bill
Up-sells and Upgrades
Boost revenue opportunities with targeted up-sells and upgrades
Pickup keys
Easy key pickup from the guest app, portal and emails
Keep it simple on arrival
- Guests can check in by using their reservation ID or through reservation look up
- Offer room upgrades or upsells to guests through the arrival flow
- Take payments and card authorisations through payment terminal or web portal
- Deliver keys through an automatic dispenser or card tap devices
- Streamlined back of house task management
It's just as easy on departure
- Guests can check out by searching their room number of scan a QR code to complete check out
- Guests are able to add additional charges such as minibar to their account
- View and email the guest bill with support for chargebacks
- Guests are able to charge the card on file, or add a new payment method
- Gather feedback from guests upon departure
- Build your mailing list with customisable opt-in marketing and loyalty prompts
Seamless integration
Kiosk Manager integrates seamlessly with Altitude’s Admin App and Guest Portal to ensure the experience for your team is just as great as your guests. Requests processed through Kiosk automatically generate tasks for your team to action. Experience the best in hotel automation.
Key Pickup enables your guests to check in through Altitude’s Guest Portal or Guest App and pick up their key directly from the Kiosk.
Altitude’s Admin App enables your team to directly assign guests to a Kiosk for their arrival or departure.
