HELP CENTRE
Q&A
Vintech Systems Help Center: Your One-Stop Solution for Hospitality Technology Support and Assistance
Q: How can I contact Vintech Systems for support?
You can contact our support team by phone at +61 2 9472 2000 or by email at service@vintech.com.au. We are available 24/7/365 to assist you with any inquiries or issues you may have.
Q: What services does Vintech Systems provide?
Vintech Systems offers a range of services for the hospitality industry, including the installation and integration of entry options, lift controllers, electronic locking systems, EMS & GRMS systems, room automation, in-room digital safes, and energy-efficient mini-bars. We also provide ongoing support and maintenance for our installed systems.
Q: How do I request a quote for Vintech Systems' products and services?
To request a quote, please visit our “Contact Us” page on our website and provide the necessary details. Alternatively, you can reach out to our sales team directly via phone or email, and they will be happy to assist you.
Q: Can Vintech Systems customize solutions to meet specific hotel requirements?
Yes, Vintech Systems specializes in providing customized solutions tailored to each hotel’s unique requirements. Our experienced team will work closely with you to understand your specific needs and develop a solution that aligns with your hotel’s goals and objectives.
Q: How can I request technical support from Vintech Systems?
If you require technical support, please contact our support team by phone or email, providing a detailed description of the issue you are facing. Our technical experts will assist you in troubleshooting and resolving the problem.
Q: Are Vintech Systems' products compatible with existing hotel infrastructure?
Yes, Vintech Systems’ products are designed to integrate seamlessly with existing hotel infrastructure. Our team of experts will assess your current setup and ensure that our solutions work harmoniously with your existing systems.
Q: How can I stay updated on the latest news and developments from Vintech Systems?
To stay informed about the latest news and developments from Vintech Systems, we recommend subscribing to our newsletter. You can sign up on our website or follow us on social media platforms to receive regular updates.
